Terms & Conditions

Effective Date: [ 1/01/2026 ]

These Terms & Conditions (“Terms”) govern your use of the website www.mastersinsurance.ae and services provided by MASTERS ONLINE INSURANCE L.L.C (“Company”, “we”, “our”, or “us”).

By accessing our website or using our services, you agree to these Terms.

1. Company Information

Legal Name: MASTERS ONLINE INSURANCE L.L.C
License Number: 122307
Licensed By: Ajman Department of Economic Development (DED)
Office Address: Office No. 109, Al Jurf 2, Ajman, UAE

2. Nature of Services

MASTERS ONLINE INSURANCE L.L.C provides:

  • Insurance comparison services
  • Insurance quotations
  • Assistance in policy processing

We act as an intermediary between customers and licensed insurance providers in the UAE. We do not underwrite insurance policies.

3. User Responsibilities

By using our website, you agree to:

  • Provide accurate and complete information
  • Not use the website for unlawful purposes
  • Not submit false or misleading details

You are responsible for ensuring that all information provided is correct for insurance processing.

4. Quotations & Policy Issuance

  • All insurance quotes are subject to approval by the respective insurance provider
  • Final premiums, terms, and coverage are determined by the insurer
  • The Company is not responsible for changes made by insurers

5. Payments

  • Payments for insurance policies are made to the respective insurance provider or as instructed
  • We are not liable for payment processing delays caused by third parties

6. No Professional Advice

Information provided on this website is for general informational purposes only and should not be considered financial or legal advice.

7. Limitation of Liability

MASTERS ONLINE INSURANCE L.L.C shall not be held liable for:

  • Any loss arising from reliance on information provided on the website
  • Delays or rejection of insurance applications by providers
  • Technical issues or website downtime

8. Third-Party Services

Our services involve third-party insurance providers. We are not responsible for:

  • Their decisions
  • Policy terms
  • Claims processing

9. Intellectual Property

All website content, including text, graphics, logos, and design, is the property of MASTERS ONLINE INSURANCE L.L.C and may not be copied or used without permission.

10. Privacy

Your use of our services is also governed by our Privacy Policy.

11. Termination

We reserve the right to suspend or terminate access to our services if:

  • False information is provided
  • These Terms are violated

12. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the United Arab Emirates.

13. Changes to Terms

We may update these Terms from time to time. Updated versions will be posted on this page.

14. Contact Us

MASTERS ONLINE INSURANCE L.L.C
License No: 122307
Office No. 109, Al Jurf 2, Ajman, UAE
Email: customercare@mastersinsurance.ae
Phone: +971 52 133 6162